Contact Centre

Creating a successful business is all about connecting with your customers – and making that connection starts with the right people.

Working for you

The success of any contact centre relies heavily on talented customer service professionals. Finding talented people with the right combination of skills and personality, and matching them with the right business is our specialty. We select Contact Centre Consultants for their own proven experience in the customer service field.

Kelly – specialists in Contact Centre recruitment

Our comprehensive approach to recruitment ensures your business is well represented, with an innovative solution tailored to meet your company’s unique needs and environment.

We provide high-calibre qualified professionals across a range of industries, including:
• Banking
• Office Support
• Government
• Insurance
• Retail/Consumer suppliers
• Telecommunications

High quality, flexible services

Kelly can help your company meet its business objectives by providing motivated contact centre professionals available for temporary, temporary to  hire, and direct placement in virtually any related contact centre discipline.

Through best-in-class practices used to recruit, assess, train and retain our contact centre workforce, we can provide your business with high quality, flexible services – from staffing to a complete outsourced solution customised for your contact centre environment.

Our sophisticated training system uses real-life simulations, including virtual customers, to thoroughly prepare employees for your requirements.

This approach enables Kelly Consultants to provide the best employees possible to ensure a consistent customer service experience.